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Home Technology ICICI Bank unveils voice banking services on Amazon Echo and Google Assistant

ICICI Bank unveils voice banking services on Amazon Echo and Google Assistant

ICICI Bank today announced that it has integrated its AI-powered multi-channel chatbot, ‘i-Pal’, with the world’s two most popular voice assistants like Amazon’s Alexa and Google Assistant– to enable its retail banking customers to undertake an array of banking services with just a simple voice command. This novel facility offers customers yet another way to connect with their bank from their homes at a time when they are advised to stay indoors in the wake of the nationwide lockdown.

The launch of voice banking facility comes close on the heels of new digital initiatives undertaken by the bank namely, chat-based banking services on WhatsApp and ‘ICICIStack’, a set of digital banking and APIs (Application Programme Interface), to ensure uninterrupted banking experience to customers, both retail and business.

Read More – Times of India | Hindustan Times

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Akshay Washindkar
23, Aspiring Actor, Screenplay Writer, Filmmaker, Content Writer @Headline English.

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